As a critical component of emergency response systems, 7 call duties refer to the essential responsibilities of emergency medical technicians (EMTs) and paramedics during emergency calls. These duties are fundamental to providing effective and efficient patient care, ensuring scene safety, and maintaining operational integrity. The seven call duties are designed to be adaptable to various emergency situations, from medical emergencies to traumatic injuries, and are an integral part of the training and protocol for emergency medical services (EMS) personnel.
Understanding the 7 Call Duties

The 7 call duties are a structured approach to emergency response, aiming to standardize the process and ensure that all critical aspects of patient care and scene management are addressed. These duties include: arriving safely at the scene, assessing the scene for hazards, assessing the patient, providing patient care, communicating with dispatch and other emergency services, transporting the patient safely, and documenting the call. Each duty is crucial and must be performed with precision and attention to detail to ensure the best possible outcomes for patients.
Arrival and Scene Assessment
The first duty involves arriving safely at the scene, which includes driving defensively and using emergency lights and sirens appropriately. Upon arrival, EMTs and paramedics must assess the scene for potential hazards such as structural integrity, environmental hazards, and violent or aggressive individuals. This initial assessment is critical for ensuring the safety of both the EMS crew and the patients. For instance, in 2020, the National Highway Traffic Safety Administration (NHTSA) reported that there were over 6,500 crashes involving ambulances in the United States, highlighting the importance of safe arrival and scene assessment techniques.
Scene Hazard | Assessment Criteria |
---|---|
Structural Integrity | Stability of buildings, presence of hazards like gas leaks |
Environmental Hazards | Weather conditions, presence of hazardous materials |
Violence or Aggression | Presence of weapons, aggressive behavior from individuals |

Patient Assessment and Care

Assessing the patient is the third duty and involves evaluating the patient’s condition to determine the severity of their injuries or illness. This assessment guides the provision of appropriate patient care, which is the fourth duty. Patient care can range from basic first aid to advanced life support, depending on the patient’s needs and the level of training of the EMS personnel. According to the American Heart Association (AHA), the survival rate for out-of-hospital cardiac arrests can be significantly improved with timely and effective CPR and defibrillation, emphasizing the importance of rapid and accurate patient assessment and care.
Communication and Transportation
Effective communication with dispatch and other emergency services is the fifth duty, ensuring that all relevant parties are informed and coordinated. This includes providing updates on the patient’s condition, the estimated time of arrival at the hospital, and any specific needs or requests for additional resources. The sixth duty involves transporting the patient safely to a medical facility, which requires careful planning and execution to prevent further injury and ensure continuous care during transport. A study by the National Association of Emergency Medical Technicians (NAEMT) found that proper patient restraint and vehicle operation are critical factors in preventing injuries during transport.
Key Points
- The 7 call duties provide a structured approach to emergency response, enhancing patient care and scene safety.
- Safe arrival and scene assessment are critical for preventing hazards and ensuring a safe working environment.
- Patient assessment and care are guided by the patient's condition and the level of training of EMS personnel.
- Effective communication and safe transportation are essential for coordinated care and preventing further injury.
- Documentation of the call is vital for legal, operational, and quality improvement purposes.
Documentation and Continuous Improvement
The seventh and final duty is documenting the call, which involves recording all relevant information about the emergency, including the patient’s condition, the care provided, and any challenges or issues encountered during the response. This documentation is crucial for legal purposes, operational review, and quality improvement initiatives. It also serves as a valuable tool for training and educating EMS personnel, helping to refine protocols and improve patient outcomes. The EMS industry has seen significant advancements in recent years, with the adoption of electronic patient care records (ePCRs) improving data accuracy and accessibility.
In conclusion, the 7 call duties are a cornerstone of emergency medical services, providing a framework for EMTs and paramedics to deliver high-quality, patient-centered care in a safe and efficient manner. By understanding and adhering to these duties, EMS personnel can make a significant difference in the lives of those they serve, ultimately saving lives and improving community health.
What are the primary goals of the 7 call duties in emergency medical services?
+The primary goals are to ensure patient safety, provide effective care, and maintain operational integrity during emergency responses.
How do EMTs and paramedics assess the scene for hazards upon arrival?
+They assess for structural integrity, environmental hazards, and potential violence or aggression, using visual cues and communication with individuals on the scene.
Why is documentation of the call important in emergency medical services?
+Documentation is vital for legal protection, operational review, quality improvement, and as a tool for training and education, helping to refine protocols and improve patient outcomes.
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